Sales Administrator / Logistics Coordinator

Job Description – Sales Administrator / Logistics Coordinator


About AbBaltis


AbBaltis Ltd is an award winning, innovative, growing company serving the In Vitro Diagnostics and Biotech markets. The company won a Queen’s Award for Enterprise for International Trade and is now entering a very exciting period of time. The company has a vibrant culture, so a positive can-do attitude, eagerness to be a team player, good sense of humour, flexibility and a willingness to take on various tasks are a must.

Description of Duties

  • Facilitate and administer shipping and order processes, including Certificates of Analysis, Packing Lists and other relevant documentation
  • Assist Sales Team with sales enquiries and follow up on quotations/samples sent
  • Acknowledge Customer orders
  • Ensure shipments take place in agreed timeframe and information held is accurate and up to date
  • Ensure the effective and smooth organisation of the order process
  • Book couriers, ensuring all paperwork is in order
  • Manage correspondence to and from Customers, ensuring this is addressed/responded to as appropriate
  • Ensure excellent service is provided to Customers
  • Update Customer database (Workbooks) in an accurate and timely manner
  • Raise Customer invoices on QuickBooks
  • Office support activities such as taking telephone calls and general office duties
  • Liaise with customs authorities to facilitate clearance of shipments
  • Liaise with Chamber of Commerce to prepare Certificates of Origin and other required export documentation
  • Plan shipment schedules
  • Other duties as assigned by Line Manager


The Candidate:

You will require the following:

  • A methodical approach to work with excellent attention to detail is essential
  • Knowledge of Microsoft Office essential
  • Demonstrable experience of managing tasks and deadlines, with the ability to resolve conflicting priorities
  • GCSE Grade C or above in English and Maths
  • Excellent communication skills
  • Ability to build and develop relationships with all team members in the business


Salary dependent on experience


To apply for this position please email including your CV along with a covering letter outlining the following:

1)  Why you would like to work for AbBaltis

2)  What relevant experience or knowledge do you believe you have for this role?

3)  What is your greatest achievement and failure so far in your life or career?